Beginning with the 2025-26 school year, Independence Local Schools will transition from TrueCare24 to a new attendance reporting system called SafeArrival. This change is part of our ongoing commitment to student safety and efficiency in our daily attendance procedures.
One of our top priorities is ensuring that every student arrives safely at school every day. SafeArrival will make it easier for parents to report absences in advance and allow our staff to verify attendance quickly, reducing the time spent tracking down unexplained absences and ensuring that all students are accounted for.
With SafeArrival, you are asked to report your child’s absence in advance using any of these three convenient methods:
How to Report an Absence in SafeArrival
You can report your child’s absence in advance using any of these three convenient methods:
1. Using your mobile device, download and install the SchoolMessenger app from the Apple App Store or the Google Play Store (or from the links at home.schoolmessenger.com. The first time you use the app, select Sign Up to create your account. Select Attendance, then Report an Absence.
For your convenience, there also will be a link in the menu of our Independence Local Schools app called “Report an Absence” so all your apps are organized in one place for you.
2. Use the SafeArrival website, home.schoolmessenger.com. The first time you use the website, select Sign Up to create your account. Then select Attendance and Report an Absence.
3. Toll-Free Phone Number - Call 1 (888) 906-3890 and follow the prompts to report an absence using the automated system.
These options are available 24 hours a day, 7 days a week, and you can report absences for future dates at any time. You can also call in to your students' building.
What Happens If You Don’t Report in Advance
If you have not reported your child’s absence before the start of the school day, either in SafeArrival or by calling the building, SafeArrival will automatically contact you through multiple communication methods until a reason is provided. If the system cannot reach you, our school office will follow up.
If you report your child’s absence in advance using the SafeArrival toll-free number, website, or mobile app, you will NOT receive these notifications.
Starting August 21, 2025, please report absences in advance using SafeArrival instead of sending notes or calling/emailing the school.
Starting August 21, 2025, staff will begin using the SafeArrival notifications to let you know if your student is absent (when you haven’t reported the absence in advance).
Building principals will send a reminder to their school communities with the specific attendance reporting details before the first day of school.
Thank you for your cooperation and support as we make this transition. Your use of SafeArrival will help us ensure that every student is accounted for and safe each day.